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    Frequently Asked Questions

     

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    GENERAL QUESTIONS

    Tour companies: How to choose among the crowd?

    Not all Morocco tour company websites that you encounter online are real companies. They are rather virtual businesses run by illegal guides, drivers (both Moroccan and foreigners). More than 90% of these “online businesses” are operating illegally, taking advantage of the lack of Government digital control. Not all companies with such praising Tripadvisor reviews actually exist nor are Government registered or hold the proper certificates to arrange. Travelers are required to check the office physical address, license number, company registration online before purchasing traveler services from these websites.

    Do I need travel insurance?

    Travel insurance should be obtained before leaving your country of origin. We don’t force anyone to purchase it. Local hospitals have limited diagnostic capability. Private clinics can be expensive, evacuation can cost a lot, luggage can disappear, so insurance is a good idea.

    Is Morocco a safe destination?

    Morocco has one of the lowest crime rates in the world and compared to the US and Europe, is considered a very safe destination. Moroccan people are known for their hospitality and they will make you feel very welcome.

    Do your guides and drivers speak English?

    Due to the history and ethnic reality, the majority of Moroccans are either bilingual or trilingual (Berber, Arabic, and French or Arabic, and French). Our guides speak many other languages including English, and Spanish, and some even speak German, Japanese, and Italian as well. Multilingual drivers are in high demand during peak season, so first come first serve basis.

    Can I select a riad, hotel or desert camp?

    Absolutely. Most of our Marrakech excursions include a mix of accommodation featuring traditional riads, desert camps, and hotels. It is important to keep in mind that riads & boutique hotels are much smaller than a regular hotel and therefore early booking is strongly suggested. Riads sell out very quickly and if we are unable to secure availability, we will offer the next available riad/hotel of the same quality standard.

    What type of clothing is appropriate to travel in Morocco?

    You can relax and wear whatever is familiar, comfortable, and best suited for you during your holidays. Morocco is very tolerant and welcoming to visitors, and you’re not expected to act or look like a Moroccan. Longer shorts and shirts are fine for men. Concerning women, it’s a good idea to bring a scarf to cover bare shoulders and arms in rural areas.

    Tipping in Morocco

    Tipping is important as it is a common practice among Moroccans themselves. 10% is the appropriate benchmark. We also recommend that you tip your driver at the end of the tour, from 10% to 20% or more depending on how engaging and helpful he was during the trip. For local guides in cities like Marrakech & Fes, we recommend that you tip a 100MAD/hour, while camel drivers can go from 100 to 300MAD per group. Also, anyone else that might help you along your trip such as luggage carriage can be tipped from 30 to 50 MAD.

    Drivers & tour guides: What’s the difference?

    Guides in Morocco carry badges from the Ministry of Tourism that allows them to do their job after completing training sessions. There are specific mountain guides for trekking and city guides who can legally escort you on Marrakech guided tours. Drivers are not allowed to act as guides and hold a professional driver’s card beside their original driving license.

    Is visa required for Morocco?

    There is no need for a visa for most foreign citizens visiting Morocco. If you hold a European, Canadian, American or Australian/New Zealand passport. Also, Singaporeans, Malaysians as well as some of Hong Kong’s passport do not need a visa at all. However, you do require having a visa in case you belong to other countries.

    OTHER QUESTIONS

    What currency is used in Morocco?

    The currency used throughout the country is the Moroccan dirham. Credit cards are widely accepted and ATMs are common, dispensing local currency.

    When is the best time to travel to Morocco?

    The best time to visit Morocco is either in the spring from March to May or in the fall between September to October. Other months can also be pleasant if you prefer it very hot and sunny or don’t mind the cold.

    What vaccinations are required or suggested for travel to Morocco?

    There are no compulsory vaccinations required for Morocco, however, we recommend you consult with your local travel clinic for the most up-to-date recommendations, particularly in regards to malaria prophylactics.